Pricing
Tell us a few specific things about your organisation and we send back a written quote, in writing, the same day.
Before you write to us
CRM pricing depends on the edition you run, how many people use it and which functional clouds you switch on. Every CRM figure on this page reads Get a quote until our team has confirmed it for your organisation. We would rather leave a number out than guess at one.
Yumin Social is the one product with prices you can read here and rely on: Free after card verification, Starter at AED 500 a month, Growth at AED 2,000 a month plus your ad spend. They are the same for everyone.
WhatsApp conversation charges from Meta, and ad spend on the Growth plan, are billed at cost on their own invoice lines. We add no margin to either, and neither is hidden inside a subscription fee.
What to tell us
Nothing here is a commitment. The more of the below you can tell us in your first message, the sooner the quote comes back and the less it changes afterwards. If you do not know an answer yet, say so and we will work it out with you.
Industry edition — Tell us which is closest to what you run. Five are live today: associations and federations, chambers and trade bodies, legal and consulting firms, publishers and media, and retail and ecommerce. Editions for nonprofits and foundations, manufacturing and distribution, and education are in build, so tell us if one of those is you and we will say where it stands. Two other answers are just as useful: no CRM for now, if you are here for Connect, Answer, Events or Social only, and core only, if you want the single customer record without an industry configuration on top.
Team size — How many people will have a login. Included-seat rules differ by edition, so this changes what your quote covers rather than multiplying a sticker price.
Functional clouds — Which of Sales, Service, Marketing, Commerce, Growth and Talent you expect to use. Each can be switched on later without rebuilding anything.
On your quote: Get a quote
Tell us roughly what your year looks like: a few events a year, a regular programme, or a full annual calendar with sponsors and exhibitors. Ticket fees, badge printing and on-site support are quoted alongside it, so mention which of those you need.
On your quote: Get a quote
For Connect, tell us how many people will work in the shared inbox, which capabilities you want and what it has to connect to. For Answer, tell us roughly how many conversations a month you handle and what content it should be trained on. Answer needs Connect to run.
WhatsApp message charges are set by Meta and billed at cost on top of whichever plan you choose, shown on their own line of your invoice.
On your quote: Get a quote for Connect, Get a quote for Answer
These three are fixed and published. Name the plan you want and it appears on your quote at the figure above.
If one of our four bundles already describes what you need, name it and we will quote the products inside it as one plan. You can still add or drop a product. See what is in each one on the bundles page.
Where your data lives now — spreadsheets, an existing system, or several — and roughly how much of it there is. Anything that has to connect, such as your accounting package, your website or your payment provider. How many people need training, and whether you want it in English or Arabic. This is what sets the one-time setup figure, and it is the part most often left out of a first message.
Anything you do not know yet, leave out and say so.
What comes back
Both figures, side by side. Where a yearly discount applies to a product your quote shows it; where none applies, the yearly figure is twelve months of the monthly one and we say so rather than imply a saving.
The Social plans at their published figures, and everything else priced for your organisation rather than estimated.
In AED, excluding VAT where it applies. Nothing appears in it that has not been worked out for you, so there is no figure in your quote that nobody has agreed.
Configuration, migration and training as their own figure, separate from anything monthly.
Written, in AED, excluding VAT where it applies, with one-time setup shown separately.
In every quote
Your tenant, your users, your permissions and your first workflows built with you rather than handed to you as a login and a manual.
Your contacts, companies, deals, members, invoices or event history brought across from spreadsheets or your current system by our team in Dubai.
Sessions for the people who will use it daily and for whoever administers it, in English or Arabic, in person in Dubai or remotely.
A named route to our team on WhatsApp, Monday to Friday, 9am to 6pm Dubai time, with response commitments written into your quote rather than implied.
Questions
Because a single number would be wrong for most people reading it. CRM pricing moves with the edition, your team size, the clouds you switch on and the migration and integration work in front of us. Rather than publish a figure and renegotiate it later, we give you a written quote against the details you send us.
If you message us during the working week with the six things listed above, a written quote comes back the same day. If something you need is unusual, we tell you that day what we still need to know and when the quote will follow, rather than letting it go quiet.
VAT where it applies, WhatsApp conversation charges from Meta, ad spend on the Social Growth plan, and cloud provider licences. All four are passed through at cost and shown on separate invoice lines, never absorbed into a subscription figure.
Where one applies to a product, your quote shows the monthly and yearly figures together so you can see it. Where it does not, the yearly figure is simply the monthly one twelve times over, and we would rather show you that than pretend a discount exists.
Yes, and most organisations do. Start with one product, or one edition and one or two clouds, and switch the rest on as you need them. Nothing has to be rebuilt to add a cloud or a product later, and your existing data stays where it is.
Card payments are processed by Stripe. Bank transfer is available for annual and larger accounts. Invoices are issued in AED, excluding VAT where it applies. Subscriptions are monthly or yearly in advance, one-time setup is invoiced on signature, and pass-through costs are billed in arrears on the same invoice. There is no online checkout on this website: we invoice you and you pay against the invoice. Payment terms are set out in your quote.
Send us the six lines listed above. A person on our Dubai team comes back the same day with a written quote, and tells you plainly what it would take to set up.
Or call +971 50 688 7063, Monday to Friday, 9am to 6pm Dubai time.
