How do you currently manage patient records? *
—Please choose an option—PaperExcelEMRCRMOther

Is patient data integrated across departments (clinical, billing, service)? *
YesNo

Do you have challenges accessing a 360° patient view? *
YesNo

How do you currently attract new patients or customers? *
—Please choose an option—Digital marketingReferralsPartnershipsWalk-insInsurance networksOther

Are you using any CRM or marketing automation tool currently? *
YesNo

What are your key marketing or patient acquisition challenges?

How do you communicate with patients? (email, SMS, phone, WhatsApp, app)

Are appointment reminders and follow-ups automated?
YesNo

Do you track patient satisfaction or feedback?
YesNo

Are internal workflows (appointments, billing, insurance claims) automated or manual?

Are you facing delays or errors in referrals, insurance authorizations, or billing?
YesNo

Do different departments (clinical, admin, billing) share information efficiently?
YesNo

Are you concerned about meeting UAE healthcare data privacy or compliance requirements (DHA, MOH, ADHIC)?
YesNo

Do you currently have audit trails and data access controls?
YesNo

Are you exploring telehealth, patient portals, or remote care models?
YesNo

Are you interested in AI-driven predictions (no-shows, patient outcomes, etc.)?
YesNo

Key growth goals for the next 12 months?

What specific challenges or goals would you like us to focus on in your report?